Short answer: open the Agentic Storefronts page in your Shopify admin (admin.shopify.com/agentic). Shopify says eligible products are made available to ChatGPT, Shop and Copilot through Shopify Catalog, and that page shows your status, the AI search queries your products appear for, and suggestions for your product data. If you are not eligible, it tells you why. Then improve the data assistants rely on, complete your store policies, and ask ChatGPT the questions your buyers ask to see what it says.
Step 1: check your status in admin
Per Shopify's changelog from May 2026, Agentic Storefronts has its own page in Shopify admin. There you can see whether your store and products are in Shopify Catalog, monitor results across AI channels, see which queries your products rank for, and get recommendations to improve product data. Start there before changing anything.
Step 2: complete your store policies
Third-party guides that walked through eligibility list completed store policies (terms of service, privacy, refunds and returns) as a requirement. Those are worth having anyway: shoppers look for them before they pay. Fill them in under Settings, Policies, and link them in your footer.
Step 3: write product data an assistant can use
An assistant matches a request like "waterproof hiking boots for wide feet under $150" against your catalog. It can only match what you state.
- Titles that say what the product is, not only a brand name.
- Descriptions that answer the buyer's questions in plain words: material, size and fit, what is included, care, delivery time.
- Complete variant options, prices and stock.
- Product type, category and relevant attributes filled in.
- Clear images with descriptive alt text.
Step 4: make your store pages readable too
ChatGPT also searches the web. Your collection pages, about page and FAQ should say what you sell, to whom and where you ship, in text. Check that robots.txt does not block OpenAI's search crawler; OpenAI's docs say sites that block OAI-SearchBot are not shown in ChatGPT search answers.
Step 5: ask ChatGPT and keep notes
Write five to ten questions in your buyers' words. Ask each in ChatGPT in a fresh chat, more than once, and note whether your products appear, whether prices and details are right, and which stores appear instead. Repeat monthly.
Step 6: make sure the last step works
OpenAI's help center says shoppers check out on the merchant's online store. An assistant can send you a buyer, but your checkout still has to close the sale. Test it on a phone, following our guide to testing a Shopify checkout before a sale.
Where Persqo helps
The steps above are all in your Shopify admin and in ChatGPT. Persqo adds two checks:
- A Persqo GEO scan asks ChatGPT and other engines the questions your buyers ask, measures how often each one mentions and cites your store, and tells you what on your pages holds you back. The first scan is a one-time $5.
- Persqo shoppers walk from your home page or an ad to the checkout total and stop before payment. They never pay. Fixes come as clear steps or a prompt for your developer.
Read more on Persqo for shops, or run the free check.
Sources
- A new home for Agentic Storefronts in your admin, Shopify changelog, May 11, 2026, checked November 6, 2026
- Shopping from Shopify merchants in ChatGPT, OpenAI Help Center, checked November 6, 2026
- Overview of OpenAI crawlers, OpenAI docs, checked November 6, 2026
Last updated: November 6, 2026.
Questions people ask
Are my Shopify products in ChatGPT?
Shopify's changelog says products are available to ChatGPT, Shop and Copilot through Shopify Catalog, and that Agentic Storefronts has its own page in admin. Open it to see whether your store and products are eligible.
Why are my products not showing in ChatGPT?
Common reasons are a store or products that are not eligible for Shopify Catalog, missing store policies, and thin product data. Check the Agentic Storefronts page in admin for the reason, then improve titles, descriptions and attributes.
Where does the customer pay when they buy from ChatGPT?
OpenAI's help center says shoppers check out on the merchant's online store. Your checkout is still the last step, so it has to work well on a phone.